Digital Legal Services Platform
A multilingual digital legal services platform connecting clients with legal professionals through a seamless online experience. The platform streamlines legal consultations, service requests, payments, and case management across web, mobile, and WhatsApp.
- Backend .Net
- Mobile Flutter
Less than 2 MonthsFrom initial development to production launch
100%Legal services available through an online platform
4Supported Languages
2Integrated Payment Options
End-to-EndDigital Legal Service Management
Need
- Clients lacked a simple way to find legal services, submit documents, and follow cases online.
- Requests, quotations, appointments, and payments required coordination between clients and law firm staff.
- Multiple staff roles required tailored dashboards and controlled access to legal information.
- The platform needed Arabic-first support, multiple languages, and locally available payment methods.
Solution
Acksession built Qarar, an end-to-end digital legal services platform connecting clients with legal professionals through a unified, Arabic-first experience across web, mobile, and WhatsApp. The platform enables clients to:
- Browse a structured catalog of legal services and submit requests with the required documents.
- Choose between paid legal consultations and full-service legal case handling.
- Receive and approve fee quotations, make payments through local payment providers, and track case progress.
- Receive updates through WhatsApp and in-app notifications.
- For legal teams, Qarar provides role-based dashboards, case and appointment management, fee and profitability tracking, invoice settlement, and alerts for delayed files. The platform supports four languages, including full right-to-left functionality for Arabic.
Value delivered
- Clients can request consultations or full legal services online, submit documents, and track progress.
- Requests, quotations, appointments, payments, and legal files are managed in one platform.
- Automated notifications and case-delay alerts help teams stay informed and manage workflows.
- Staff can record legal fees, track file profitability, and manage invoice settlements.
- Four languages, Arabic right-to-left support, local payment integrations, and WhatsApp notifications serve diverse client needs.
- The platform went from initial development to production in less than two months.